TRUEVOLT: India's trust-first pre-owned electronics marketplace
Contact & support

How do I contact TRUEVOLT?

Send a message below if you are a buyer or a seller. You can also email support@truevolt.in or sellers@truevolt.in. We aim to respond within one business day.

Send a message

Tell us whether you are a buyer or a seller. We route your message to the right team.

I am contacting as

10-digit Indian mobile, if you would like a callback.

FAQ

Frequently asked questions

Honest answers before you contact a seller or list a device.

  • 01How do I know a store is verified?

    Trusted Sellers display TRUEVOLT trust signals on their profile. Buyers should confirm Trusted Seller status and review condition disclosures before contacting the seller.

  • 02What if a device does not match its listing details?

    Contact the store first with the listing details. If the issue is not resolved, email support@truevolt.in so the TRUEVOLT team can review the report.

  • 03Where is TRUEVOLT available?

    TRUEVOLT is available across India through the Customer app. Availability of nearby stores depends on Trusted Sellers in each city.

  • 04How do I apply to become a seller?

    Open the For Sellers page and create an account on Seller Web. The team reviews business and branch verification. For capacity above 1,000 listings or 10 branches, email sellers@truevolt.in about Enterprise.