Direct Definition
A commercial hardware warranty provided, backed, and serviced directly by the independent retail store or refurbishment merchant selling the pre-owned device.
How TrueVolt Applies This Standard
TrueVolt documentation notes that Shop Warranty is provided by the individual seller and typically lasts 1 month (durations vary by merchant). TrueVolt does not provide a platform-wide warranty.
Technical Overview & Context
Under a Shop Warranty, the seller commits to repairing, adjusting, or replacing a defective hardware component during the stated warranty window. Buyers must retain the physical purchase invoice with the matching IMEI to submit a warranty claim.